Guide · PUI prerequisite

How to obtain the SAT e.firma for the PUI

The e.firma is the SAT’s advanced electronic signature and one of the prerequisites to interconnect with the Single Identity Platform. Here we explain what it is, exactly what it’s for in the PUI, the difference between an individual and a company, and the general requirements to obtain it from the SAT. Honestly: the official procedure is done by the SAT; we guide you through it.

What the e.firma is and why the PUI requires it

The e.firma (formerly FIEL) is the advanced electronic signature issued by the SAT. It is equivalent to your handwritten signature with legal validity: it unambiguously identifies whoever signs digital documents and procedures. It consists of a certificate and a private key, and it is obtained from the Tax Administration Service.

In the context of the PUI, the e.firma is the mechanism by which your establishment identifies itself with legal validity to the platform when requesting interconnection. It is not that the PUI is a fiscal procedure; it simply reuses the SAT’s e.firma as solid proof of identity, because it is already the country’s legal signature standard.

So even though full interconnection today awaits the SNIP Operations Manual, having a valid e.firma is something worth resolving now. It is a prerequisite that depends only on you and the SAT, not on the pending manual.

The essentials about the e.firma

Four ideas to understand it without jargon.

The SAT issues it

It is an official procedure with the Tax Administration Service. No third party sells it and you don’t "buy" it online.

It has legal validity

It is equivalent to your handwritten signature. That is why it serves as solid proof of identity for PUI interconnection.

It belongs to a person or the company

Individual: the holder’s. Company: the legal representative’s. It is not a generic hotel signature.

It must be kept valid

It has an expiry date. Review and renew it in time so you are not left without a signature when you need it.

How it is obtained, in general terms

The official procedure and its exact requirements are defined by the SAT. This is the general route so you know what to expect.

  1. Identify who will signIf your lodging is an individual, the e.firma will be the holder’s. If it is a company, the legal representative’s. That determines which documents are requested.
  2. Gather your ID and tax detailsIn general the SAT requests valid official ID, CURP and proof of your tax details. For a company, the company’s and the legal representative’s documentation is added.
  3. Book and attend the SAT appointmentThe e.firma is normally obtained in person because it includes biometric data capture. You book an appointment and go to a SAT office.
  4. Receive your certificate and safeguard itOn completion, you obtain your e.firma files and a password. Keep them carefully: they are sensitive, are not shared and must not be logged in any system.

Individual vs. company

Your legal form changes whose e.firma it is and which file you use. Here is the key difference.

Individual

You use your personal e.firma and RFC. It is you, as the lodging’s holder, who signs and identifies the establishment.

Company

You use the company’s e.firma and RFC, exercised by the legal representative. The identity is the company’s, not just any employee’s.

Different documentation

A company additionally provides the articles of incorporation and the legal representative’s power of attorney. An individual, their ID and personal details.

Relationship with LlaveMX

An individual uses their individual file in LlaveMX; a company, the company file. The e.firma aligns with that same legal form.

Same final goal

In both cases the e.firma serves the same purpose: to identify you with legal validity to the platform so you can interconnect.

Same security care

Whether individual or company, the e.firma files are sensitive: they are safeguarded, not shared and never exposed in logs or messages.

Frequently asked questions about the e.firma

Is the e.firma the same as LlaveMX?
No. The e.firma is your legally valid electronic signature, issued by the SAT. LlaveMX is the free digital identity to access the government portal. They are complementary: for the PUI you need both.
Does having an e.firma mean the PUI is a fiscal procedure?
No. The PUI comes from a missing-persons law, not from the SAT. It only reuses the e.firma as proof of legal identity because it is already the country’s signature standard.
Who should obtain the e.firma at a hotel?
It depends on the legal form. Individual: the holder. Company: the legal representative, with the company’s documentation.
Can I obtain the e.firma fully online?
The SAT defines the exact procedure, which usually includes an in-person part for biometric data capture. It is best to review the current requirements directly with the SAT and book your appointment.
Do I need the e.firma now, if interconnection isn’t open yet?
Yes, it’s worth it. It is a prerequisite that depends only on you and the SAT, not on the pending SNIP Operations Manual. Having it valid leaves you ready for when interconnection opens.
Does PUIhoteles obtain the e.firma for me?
The official procedure is done by the SAT, but PUIhoteles guides you through the e.firma and LlaveMX process, registers your query URL and connects you, all connected to R2 OS in real time. Setup is $4,350 MXN and $930 MXN per month (plus VAT), with no lock-in.

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