PUI Law for hotels: comply without slowing your operation
Every hotel in Mexico is required to register guest identity and connect to the Single Identity Platform. PUIhoteles captures that identity at check-in, keeps your registry and answers for you — from $930 MXN per month.
Why does your hotel have to comply with the PUI Law?
PUI (the Single Identity Platform) comes from the General Law on Enforced Disappearance (LGMDFP). Its Article 12 Bis requires every lodging establishment to register guest identity; its Article 43 Bis penalizes non-compliance. It is not a tourism or tax rule: its sole purpose is to help locate people reported missing.
It applies to your hotel regardless of size, category or whether you operate as an individual or a company. An 8-room boutique or a 300-room chain: the obligation is the same. The difference is in how you comply without slowing down check-in or hiring an IT team.
What PUIhoteles does for your hotel
The legal and technical side of PUI, handled so you just welcome guests.
Capture at check-in
CURP and INE for Mexican guests; passport or migratory form plus nationality for foreigners. In seconds, without slowing the front desk.
Registry always up to date
Every guest is registered and kept, ready for any review, with no loose notebooks or spreadsheets.
Answers to the queries
When the authority asks about a person, we answer for your hotel. You avoid the fine and the manual paperwork.
Built for a hotel’s operation
Fast capture, validated data and federal connection, inside your front-desk flow.
No slowdown at arrival
Identity is recorded during the same check-in. The guest gets in fast and your counter keeps no line.
Validated data
We verify the CURP format and documents before storing them, so your registry stays clean.
LlaveMX and e.firma
We guide you to get your LlaveMX and SAT e.firma, and register your hotel on the government portal.
Federal-grade encryption
AES-256, SHA3-256 and TLS — the standard the PUI Technical Manual requires. Your guests’ identity, protected.
Connected to R2 OS
It all runs on R2 OS in real time. If you already have a PMS, we work with it too.
Exportable registry
Your hotel keeps control of its record and can export it whenever needed.
The fine you avoid
Article 43 Bis of the LGMDFP penalizes non-compliance with a fine of 10,000 to 20,000 UMA per infraction: roughly $1.17 to $2.35 million pesos. For a hotel, a single infraction can cost more than years of compliant operation.
PUIhoteles keeps you on the right side: identity captured, registry kept and queries answered. The cost of complying is a tiny fraction of the cost of not doing so.