Features · Federal connection

We connect your hotel to the PUI Law, with no infrastructure on your side

PUI is the government’s federal Single Identity Platform. Connecting requires e.firma, a portal profile, LlaveMX, a secure query URL with JWT and TLS, and federal-grade encryption. PUIhoteles does it all for you — you just welcome guests.

What does it mean to "connect your hotel to PUI"?

PUI (the Single Identity Platform) comes from the General Law on Enforced Disappearance (LGMDFP). Its Art. 12 Bis requires every lodging in Mexico to register guest identity and make it available to the authority when it searches for a person reported missing. It is operated by SEGOB and RENAPO together with the National Search Commission, with technical support from the ATDT.

Connecting is not uploading a spreadsheet or sending an email. It is interconnecting your hotel with a federal system that demands strict security: an encrypted query URL, JWT authentication, TLS transport and AES-256-GCM data encryption. For most hotels, building and maintaining all of that is complex, expensive and slow.

PUIhoteles is the layer that fills that gap. We connect to the federal platform with the standard the Technical Manual requires, register your secure query endpoint and make what your front desk captures available to the authority — with no developers and no servers on your side.

What we do for you to get you connected

The technical and legal side of interconnection, solved end to end.

Access paperwork

We guide you with the SAT e.firma, the creation of your LlaveMX and registering your hotel profile on the government portal.

Certified query URL

We register the secure endpoint where the authority queries, configured with JWT and TLS as the Technical Manual requires.

Connected to R2 in real time

What your front desk captures becomes available for the federal query instantly, with no manual steps.

How we connect you, step by step

A clear path: from zero to ready to answer.

  1. 1. We gather your credentialse.firma, LlaveMX and your hotel’s data. If you are missing one, we help you get it.
  2. 2. We set up your profileWe create your lodging profile on the government portal with your tax and contact information.
  3. 3. We register your secure URLWe connect the encrypted endpoint through which the authority will query your hotel, with JWT and TLS.
  4. 4. You start capturingYour front desk records each guest’s identity and your registry is ready to answer.

Why connect with PUIhoteles and not on your own

Doing it yourself costs more, takes months and stays on you to maintain.

No IT team

You need no developers and no systems department. We build and maintain the connection.

Federal standard included

AES-256-GCM, SHA3-256, TLS and JWT come built in — not something you have to construct.

No inflated connection fee

One-time setup of $4,350 MXN, versus the $6,500 initial connection fee other connectors charge.

Powered by R2 OS

Backed by R2 OS, the operating system for independent tourism in LATAM.

Questions about connecting to PUI

Can I fully connect to the federal platform yet?
The obligation to capture your guests’ identity is already in force. Full federal interconnection opens when SEGOB publishes the SNIP Operating Manual in the DOF; from that publication there will be 45 business days to request access. That is why the right move is to start capturing today and be ready to connect the moment it opens.
What do I need before connecting?
A SAT e.firma, a LlaveMX (CURP, phone and email) and your hotel profile on the government portal. We guide you to obtain each one if you are missing it.
Do I have to buy servers or hire technicians?
No. PUIhoteles builds and maintains the entire technical side of the connection. You keep running your hotel as usual.
Does the Technical Manual already exist?
Yes. Technical Manual v1.0 was published on January 23, 2026 and defines the endpoints, JWT authentication and encryption (AES-256-GCM, SHA3-256, TLS). PUIhoteles already meets that standard.
Is this related to the SAT or taxes?
No. PUI is about security and finding people, it is not fiscal. The SAT e.firma is only used as identity to set up your profile; PUI’s purpose has nothing to do with taxes.

Put PUIhoteles to work for you

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